It was the first day of my new job. Would there never be an end to the first days? I have bad luck. Things never work out for me. It seems as if each position is one rung lower on the ladder of success. I’ve decided to do my very best at this job. Perhaps I’ll be able to move up the ladder instead of down. We’ll see, hope springs eternal.
I walk into the front door of the school to the principal’s office. I had come here for the initial interview, so I know the basic layout of the building. I studied the building map all last night as well. So, I feel pretty confident that there won’t be any problem.
In the past, I have had trouble with buildings like this, long narrow hallways with rooms jutting off in every direction. Everything looks the same. I would get lost in the maze of hallways and look-alike rooms. God, why is everything the same color? Oh, wait there’s the sign for the principal’s office. I’m fine.
I walk up to the long narrow reception desk only to discover that there’s a swarm of people ahead of me. Oh no, this won’t do. I can’t be late. That will set off a chain reaction for me that could only end in disaster.
“Hello, hello, miss. Can you tell me where I should go? It’s my first day working here. Am I supposed to speak to the principal or go directly to the cafeteria?”
No response, apparently this incompetent woman is unable to discern the importance of my question. And she is allowing all these bungling baboons to take her attention away from me. I push my way past two of the teachers and speak in a stern voice. “I said, can you please tell me where I’m supposed to report. It’s my first day working in the cafeteria?”
“What’s your name? Can’t you see I’m busy, and all these people were ahead of you?”
“Of course, I can see that. I’m not blind. Just tell me where I’m supposed to go and I’ll be on my way. Even you must be able to understand such a simple dilemma.”
” Go directly to the cafeteria, and speak to the supervisor, Ms. Nolan. She’ll tell you what to do. Do you know where the cafeteria is? If not, there is a map of the school on the wall.”
“Of course, I know where it is. What kind of fool do you take me for?”
She isn’t listening anymore. So, I head out of the office and down the hall in the direction I think the cafeteria is located. Unfortunately, I‘m wrong, and end up in the gym. I find the janitor sweeping the floor. He tells me how to get to the cafeteria. I’m starting to feel a bit flustered. By the time I arrive at the cafeteria I’m ten minutes late. Stupid, stupid bureaucracy, this is how it always turns out.
I rushed into the kitchen and asked a gray-haired old cow, where is Ms. Nolan?”
“Oh, so you’re the new worker, she’s not going to be happy about you being late. She’s a stickler for being on time. She told me to get you started on the breakfast trays. I’ll show you how it’s done. You’ll be fine. Let’s go this way. I’m Nancy by the way. We’ll be working together. ”
“Ok, Nancy I’m sure. You will only need to show me once. I’m a quick learner.”
Nancy shows me where everything is. And I start setting up the trays. Easy peasy. I don’t know what else I’m supposed to do and I don’t see Nancy anywhere. So, I start looking around the kitchen and the pantry, and the freezer. After looking around, I decided that things need to be organized.
I start in the pantry with dry goods. I check the expiration dates on all the cans and put all the oldest ones in front. I put canned fruit together, canned tuna, etc. I was working up quite a sweat. I even cleaned off all the shelves and the tops of the cans. I take a step back and look at my handiwork. I‘m quite proud of myself. I‘m sure Ms. Nolan will be quite impressed. Where is she anyway?
I stroll out into the cafeteria to look for her, and what’s her name, Nancy.
“Where have you been? Ms. Nolan is fit to be tied? The early breakfast kids have already come and gone. Ms. Nolan had to help. You are really up Shit’s creek. She hates waiting on the kids. She hates to come out of her office altogether. Jeez, I wouldn’t want to be you. You better double step it into her office right now. It’s that door over there.”
I walk over to the office and knock confidently at the door. I’m sure Ms. Nolan will understand that I was using my time efficiently since no one had told me to do otherwise. I’m sure she’ll appreciate my efforts in putting things to right.
“Come in, come in. Oh, it’s you. Where in the hell have you been? Nancy tells me you were late, and then you disappear altogether.”
“Well I appreciate your concern, but I finished the breakfast trays, and then I reorganized the pantry. Nancy didn’t tell me that I was supposed to serve them as well. Would you like to see the pantry? I’m sure you will appreciate the changes I’ve made.”
“Changes, who said you were allowed to make changes? I have been working in this school system cafeteria for thirty years. I set up the entire kitchen, pantry, and schedule. You had no business changing anything. Don’t ever again take it upon yourself to change our system. It works very well. Do you understand?”
“Understand, yes, but I think you’ll see how much improved it is now. If you would take a moment to look.”
‘”Think, who told you to think? You do as you’re told. Now go back to the kitchen. Nancy will show you the meal schedules and how to use the cash register system. That’s all, good day. I hope I will have no further problems with you.”
I back out of the office. I‘m shocked. I can tell you. Why the unmitigated gall of that little tyrant telling me that I wasn’t there to think. What does she think I’m some kind of automaton?
I walk briskly over to Nancy. She has a self-satisfied expression on her face. I have to use all my self-control to keep from wiping that expression off her face with the back of my hand. I get myself under control and say, “sorry for any trouble. It won’t happen again. Ms. Nolan asked if you‘ll show me the meal schedules and how to use the register system.”
“Right, right, let’s do that. It’s quite simple. We have the same breakfast every day; the lunches are on a rotating schedule. You’ll see.”
Nancy shows me the lunch schedule. Then she demonstrates the cash register to me. It doesn’t use cash at all. Each student has an ID card, which they swipe. And the cost of the meal is deducted from their account. Some kids have state-subsidized lunches, and they have a different kind of card.
When I look at the lunch menu, I think it can use updating. There’s only fast food and junk food. Shouldn’t the children be eating healthier foods?
“Nancy, what do you think about changing up the food menu? We can probably create healthier foods, and it would save money?”
“What are you crazy? Didn’t Ms. Nolan tell you that she set up this kitchen, the menu, and the budget? She will have your head if you change anything. You just got started here. Do you want to lose your job on the first day?”
“No, of course not. But I like to do the very best I can do at whatever I do. I think tonight I’ll make up a new menu and present it to Ms. Nolan tomorrow.”
“You’re out of your mind. But do what you want, many have come and gone before you. And I’m still here, and so is Ms. Nolan.”
The next morning, I walk through the school double doors full of optimism. I feel quite pleased with myself. Ms. Nolan will be so appreciative of my efforts. She’ll realize the meals are healthy and tasty and she can save money at the same time. I’m sure this is the perfect job for me. I walk through the cafeteria to the kitchen and over to Ms. Nolan’s office.
Nancy calls out, “Wait, where are you going? You are supposed to be helping me set up the breakfast trays.”
I nod at Nancy and rap sharply on Ms. Nolan’s door. It rattles. “Whose there? I’m on the phone. Come in, come in.”
I walk over to Ms. Nolan’s desk and hand her the new menus. I have a broad smile across my face.
Ms. Nolan says into her phone, “yes, I’ll take care of that right away.” She snaps the phone shut. “What is it? Can’t you see I’m busy?”
“Of course, I’ll only take a minute. I made up these new menus for the children’s lunches. I think you’ll find that they are quite an improvement over what you are using now. They’re nutritious, a good value, and easy to prepare.”
Ms. Nolan’s face turns bright red. She fairly rips the papers out of my hands. And without a how do you do, she tears the papers into shreds.
“This is what I think of your menus. I told you yesterday that this is my kitchen. You were to do as you are told, nothing more and nothing less. Now you can finish out the week, and then you are out of here.”
We’re a team, and I’m the head. You’re not a team worker. You’ll get your pay at the end of the week, and then you are out of here.
I’m so shocked that I turn on my heels and walk back to the kitchen and next to Nancy. I start preparing the trays for breakfast. I don’t look to the right or left. I can feel Nancy staring at me. But I don’t give her the satisfaction of saying anything.
“Well I tried to warn you, but you just wouldn’t listen.”
At the end of the week, I finish my shift and walk out the door, never to return. Things just never worked out for me. Everyone is always out to get me. I have bad luck. There’s nothing I can do about it. I keep saying these things over and over in my head like a mantra all the way home. Now I‘ll have to start looking for a new job. I‘ll have to try harder, that’s all. That’s all anybody can do.
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Great story. I feel bad for the character, she seems to want to do well in her new job. I also feel she may never learn from this experience. I know from my own experience that being new, one does not know all the dynamics and work that has gone into setting up the tasks needed to be performed. Plus employers do not like to be told by anyone that they are doing things wrong, weather or not that is actually the truth. Changing things is reserved for the boss or if your asked for your opinion.